PHILOSOPHY

Achieving
Wow!

… it is all about the experience

Whether selling premium travel, titanium teeth replacements, or cut-crystal chandeliers, Tristan Rigendinger has discovered that it often isn’t the product alone that elicits a “wow” from a customer – it is the purchasing experience.

Tristan is passionate on this point: Scripted sales approaches tell customers that the employee lacks passion for the product, has little knowledge of the brand, and has no interest in the customer. A customer’s experience must feel authentic and genuine. 

What is the natural by-product of this vision?  It is increasing sales, purchase frequency, and referral rates.

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Copyright Tristan Rigendinger. All rights reserved.

Copyright Tristan Rigendinger. All rights reserved.