… developing the individual’s personal communication strategy
“Humanizing” the interaction – that is, vesting oneself in the discussion – makes all difference between a superficial exchange and a memorable experience. Integrating the human factor transforms a functional process into customer experience excellence.
And, what the interlocutor remembers is all that matters – it is what drives their loyalty and keeps them talking about you and your brand.
Tristan Rigendinger works closely with your team on humanizing the interaction – developing the individual’s personal communication strategy.